We offer free shipping on orders over $35 worldwide. Orders are processed within 1–3 business days and typically arrive within 7–14 business days. All items are shipped from our fulfillment partners, and you'll receive a tracking number once your order is dispatched.

Yes! We ship to all our supported markets worldwide. Our International market supports AUD, CAD, CHF, DKK, EUR, GBP, JPY, KRW, NZD, SEK, SGD currencies. Shipping is free on all orders over $35, with pricing shown in your local currency at checkout.

We accept returns within 30 days of delivery for unused and undamaged items. Please contact our support team at support_minime3d@163.com with your order number to initiate a return. Refunds are processed within 5–7 business days after we receive your return.

Once your order has been shipped, you'll receive an email with a tracking number and a link to track your package. You can also check your order status by logging into your account on our website.

Absolutely! Pet safety is our top priority. All our products are made from non-toxic, pet-friendly materials and are carefully selected to meet safety standards.

You can cancel or modify your order within 24 hours of placing it. Contact us at support_minime3d@163.com with your order number and we'll do our best to accommodate.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), plus Shop Pay, Apple Pay, Google Pay, and PayPal.

Email us at support_minime3d@163.com. We respond within 24 hours on business days. You can also visit our Contact Us page.